Empower your supervisors with RingPilot’s Supervisor Panel—an intuitive command center designed to provide real-time visibility, proactive coaching, and streamlined management of your frontline teams. The Supervisor Panel brings together essential tools and insights, making it easy to monitor agent activity, support staff in the moment, and ensure every campaign runs at peak efficiency.

Supervisors can oversee live calls, monitor agent status, and track key performance indicators such as call quality, resolution rates, and customer satisfaction—all from a single, user-friendly dashboard. With powerful intervention tools like call whisper, barge-in, and live chat, supervisors can provide immediate guidance or assistance, helping agents resolve challenges and deliver exceptional customer experiences.

The Supervisor Panel integrates seamlessly with your CRM and reporting systems, allowing supervisors to assign tasks, review performance trends, and generate actionable reports with just a few clicks. Set performance benchmarks, identify coaching opportunities, and foster a culture of accountability and continuous improvement.

Give your supervisors the oversight and agility they need to lead high-performing teams. With RingPilot’s Supervisor Panel, you can ensure operational excellence, boost morale, and drive consistent results across your organization.